The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP.
1 Year ADP Pickup return Notebook Only Services
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Pick-up and return
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement
Support Details Service Included: Phone consulting
Support Details Type: Technical support
Support Details Type: Accidental damage coverage
Service & Support
Location: Pick-up and return
Return Shipment: At manufacturer expense
Service Availability: 9 hours a day / 5 days a week
Service Included: Parts and labor
Type: Extended service agreement
Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Equipment
Class of Equipment: Notebooks